First, you must be an active User of Cloudcraft, having completed your KYC requirements. Once you are an approved, active customer, you may submit a request to Become an Affiliate. 

Affiliate commissions will only be granted for qualifying transactions, which must meet ALL of the following conditions: 

1. Transaction must be complete, paid for, and not refunded, through a direct referral from an affiliate link.
2. Affiliate commissions will not be granted for non-physical products.

When a receiving user clicks your referral link, a temporary cookie is automatically placed in the receiver's local device. Any transactions made during that session with automatically tag the transaction to your referral ID.

Note: sessions are active until user either closes the tab, or after 24 hours from clicking the link, whichever comes first. 

1. User Account must be a valid, KYC-approved account with at least 1 valid (physical product) transaction in its history
2. All transactions from affiliate must be approved & validated, with complete payments.

Cashing out via Discounts: convert credits into Gift Card to be used within the website. Cash out request may be requested anytime.

Cash out via Cash (PHP): withdrawing commissions as cash will be permitted once per calendar month, with a minimum requirement of 10,000 php to withdraw earnings. 

It's possible that the purchasing party completed a transaction without tagging to your account. There might be a couple of reasons for this:

1. User clicked your link, but completed the transaction on a different device/browser.
2. User clicked your link, but the session expired (through tab closure, or after 24 hours of clicking). User later visited site on their own to. complete transaction.
3. User clicked a different referral link from another affiliate, before checking out.
4. User did not complete payment on their transaction, or refunded the item.

If you still feel that a particular order should have been tied to your account, reach our at orders@cloudcraft.ph with information about your order and any proof of referral.